Introduction

Allen Carpenter Law Firm (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at allencarpenter.com or engage our legal services. By using our website, you are accepting the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Contact Information: Name, address, phone number, email address
Case Information: Details about your legal matter, injuries, accidents, insurance information
Medical Information: Medical records, treatment history, and health-related information relevant to your case
Financial Information: Income, employment details, insurance coverage, and financial losses
Communication Records: Emails, phone calls, letters, and other correspondence
Identification Information: Driver’s license, social security number, and other identifying documents

Automatically Collected Information

When you visit our website, we may automatically collect:

Technical Information: IP address, browser type, operating system, device information
Usage Data: Pages visited, time spent on site, referral sources, click patterns
Cookies and Tracking Technologies: Information stored through cookies, web beacons, and similar technologies

How We Use Your Information

We use your information for the following purposes:

Legal Representation

Providing legal advice and representation
Investigating and building your case
Communicating with opposing parties, insurance companies, and courts
Preparing legal documents and pleadings
Negotiating settlements and representing you at trial

Business Operations

Responding to inquiries and scheduling consultations
Managing client relationships and case files
Processing payments and billing
Improving our website and services
Complying with legal and regulatory requirements

Marketing and Communications

Sending newsletters and legal updates (with your consent)
Providing information about our services
Following up on consultations and case outcomes

SMS & Text Messaging Disclosure

By providing your phone number to Allen Carpenter PLC, you agree and acknowledge that we may send text messages regarding case details, requests for documents, status updates, and important reminders.

Message Frequency: Varies based on your case and needs.
Message & Data Rates: Standard message and data rates may apply.
Opt-Out Instructions: You may opt-out at any time by replying “STOP” to any message received.
HELP Information: For assistance, reply “HELP” or contact us at (480) 808-5075 or [email protected].

Privacy Protection: Your phone number will not be shared with third parties for marketing or promotional purposes.

Verbal Collection of Information

Allen Carpenter PLC collects opt-in information verbally from clients. Clients may opt-in to receive SMS communications in person or over the phone. When a client is registered, they will be asked to provide a phone number and consent to receive SMS updates. Staff members are trained to inform clients that:

Message and data rates may apply.
Message frequency may vary.
You can text HELP for support or more information and STOP to unsubscribe at any time.
Your phone number will not be shared with third parties for marketing purposes.

Information Sharing and Disclosure

Attorney-Client Privilege

Information shared with us in connection with legal representation is protected by attorney-client privilege and work product doctrine. We will not disclose privileged information without your express consent, except as required by law.

Third-Party Service Providers

We may share your information with trusted third parties who assist us in providing legal services, including:

Medical Professionals: For case evaluation and expert testimony
Investigators: For accident reconstruction and evidence gathering
Expert Witnesses: For professional opinions and testimony
Court Reporters: For depositions and legal proceedings
Technology Providers: For case management, document storage, and communication systems

Legal Requirements

We may disclose your information when required by law, including:

Court orders and subpoenas
Government investigations
Compliance with legal obligations
Protection of our rights and safety

Business Transfers

In the event of a merger, acquisition, or sale of our practice, client information may be transferred to the successor entity, subject to the same privacy protections.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information, including:

Secure Communication: Encrypted email and secure client portals
Access Controls: Limited access to authorized personnel only
Physical Security: Locked offices and secure file storage
Digital Security: Firewalls, antivirus software, and regular security updates
Document Destruction: Secure disposal of confidential documents

Your Rights and Choices

Access and Correction

You have the right to:

Request access to your personal information
Correct inaccurate or incomplete information
Request copies of your case files and documents

Communication Preferences

You may:

Opt out of marketing communications
Choose your preferred method of communication
Update your contact information

Data Retention

We retain your information for as long as necessary to:

Provide legal services
Comply with legal obligations
Resolve disputes and enforce agreements
Meet professional responsibility requirements

Cookies and Website Technologies

Our website uses cookies and similar technologies to:

Improve website functionality and user experience
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Enable social media features

You can control cookies through your browser settings, though this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on our website and update the “Last Updated” date. Material changes will be communicated through appropriate channels.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Allen Carpenter Law Firm
2500 S. Power Road, Suite 221, Mesa, Arizona, 85209
(480) 808-5075
[email protected]

Brian Allen
State Bar of Arizona Certified Specialist in Personal Injury and Wrongful Death Law

Fletcher Carpenter
Trial Attorney

For privacy-related concerns or to exercise your rights under this policy, please contact us at [email protected]

This Privacy Policy is designed to comply with applicable federal and state privacy laws. As laws and regulations evolve, we will update our practices accordingly to ensure continued compliance and protection of your privacy rights.